Trueblue Auto Belay FAQS

How do I log my TRUBLUE inspections?

Your TRUBLUE auto belay should be inspected weekly, bi-annually and before each use. Use the TRUBLUE Inspection Log to record your weekly service/inspection and your six month inspection.  Please refer to the Operators Manual for complete inspection, maintenance and servicing requirements.

Why do I need an auto belay?

Auto belays help you increase revenue while decreasing costs and minimizing risks.  Click here to learn more.

Can I download the TRUBLUE Auto Belay Operator’s Manual?

The TRUBLUE Auto Belay Operator’s Manual is available for download here.

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TruBlue Sticker on side of unit

Why does the TRUBLUE auto belay have an annual re-certification requirement?

Annual re-certification for the TRUBLUE is required to comply with ANSI/ASSE Z359.1-2007 American National Standard – Safety Requirements for Personal Fall Arrest Systems, Subsystems, and Components.According to section 6.1.1 of this standard:Equipment shall be inspected by the user before each use and, additionally, by a competent person other than the user at intervals of no more than one year.

What international safety standards does the TRUBLUE meet?

The TRUBLUE auto belay is engineered and tested to meet the following  safety standards:

  • American National Standard ANSI/ASSE Z359.4-2007 “Safety Requirements for Assisted-Rescue and Self-Rescue Systems, Subsystems and Components”
  • Canadian Standard, CSA Z259.2.3-99 “Descent Control Devices”
  • Australian and New Zealand Standard, AS/NZS 1891.3 1997 “Industrial fall-arrest systems and devices – part 3: Fall arrest devices
  • European Union Directive BS EN 341 “Personal protection equipment against falls from a height – Descender devices.”

How do I install a TRUBLUE Auto Belay on my climbing wall?

The TRUBLUE unit is simple to install and easy to relocate.  The auto belay device is mounted to anchor points at the top of the climbing route and connected with self-locking carabiners.

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Note When Double Point mounting as shown, ensure that the attachments are equalized so that the load is shared equally between the anchor points and the Auto Belay hangs vertically and is symmetrical about its center.

Please refer to the TruBlue Operator Manual for complete installation instructions.

How often do TRUBLUE Auto Belays need to be re-certified?

The auto belay unit requires an annual re-certification. Every year the unit must be shipped back to be inspected.  Remember to keep your box and padding to make shipping easier. More details on the re-certification process can be received by giving us a call at (877) 206-8967.

What is the cost of a TRUBLUE Auto Belay device?

The introductory price of the TRUBLUE auto belay is $2,195.00.  Wholesale Pricing is available to qualified installers and vendors capable of making a commitment to at least 20 units annually. To purchase a TRUBLUE unit click here.

How is the TRUBLUE Auto Belay different from the past generation of auto belays?

The TRUBLUE is the next generation of indoor and outdoor climbing auto belays.  The TRUBLUE used advanced technology not present in prior or current auto belays on the market.  These features include:

  • Extensive safety testing: For over four years, the TRUBLUE auto belay has undergone extensive safety testing by an ISO 9000 accredited company specializing in product testing.
  • No clutch bearing: The TRUBLUE has been engineered to eliminate the need for one-way clutch bearings.  This eliminates a key potential point of failure that is present in other auto belay designs, as well as the need to maintain and replace these mechanisms.
  • Reliability with no sacrificial wear parts: Non-contacting magnetic technology with a reliable self-regulating backup system
  • Extended Lifetime: Design criteria for number of cycles is much higher than other auto belays

What is the anticipated lifetime of the TRUBLUE Auto Belay?

The TRUBLUE auto belay device is designed and engineered for 10+ years of use.

What safety measures went into the TRUBLUE design?

More testing by an accredited facility has been done on this product than any other auto belay in the climbing industry.

Can I use the TRUBLUE Auto Belay outdoors?

Yes. The TRUBLUE auto belay can be used indoors or outdoors. The TRUBLUE holds up to the elements and can be installed in an outdoor environment.

What is the descent rate of the TRUBLUE Auto Belay?

The descent rate of the TRUBLUE auto belay is 6 ft/second (1.8 m/s). The descent is smooth with minimal variation regardless of climber weight.  Here are videos of 40′ and 100′ drop tests.

How do I replace the webbing on a TRUBLUE Auto Belay?

The TRUBLUE is fitted with a webbing that can be replaced in the field by the owner.  Webbing replacement kits are provided by the manufacturer and can be ordered online.


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TruBlue Auto Belay Device

What weight of participant can climb on a TRUBLUE Auto Belay?

The TRUBLUE unit accommodates a weight from 22 lbs to 330 lbs, making it possible to use the TRUBLUE auto belay for virtually every climber at your facility.

How do I send the TRUBLUE auto belay in for re-certification?

Returning the TRUBLUE for re-certification is simple. Just ship the unit back to us in the original box. We will bill you with the return of the unit.

When should I replace my webbing?

TRUBLUE is fitted with a webbing that can be replaced in the field by the owner.  Any webbing that appears damaged or shows signs of wear should be replaced immediately.  Damage may include (but not be limited to) excess wear (fluffing), sun bleaching, cuts or knicks, loose stitching or burns.Frequency of line replacement will vary depending on usage.  Please refer to the Operator’s Manual for complete information.To purchase a replacement webbing for your auto-belay click here. Purchase a TruBlue Autobelay Now!



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